Shipping & Returns
Same Day Shipping
Order before 2:00pm EST
Multiple Carriers
USPS, UPS, FedEx
Made to Order
Ships same day
30-Day Returns
Non-custom items
Shipping Information
Same Day Shipping
Same-day shipping on orders placed before 2:00pm EST on weekdays. Monday–Thursday orders placed after 2:00pm EST still go out the same day. Orders placed after 2:00pm EST on Friday and through the weekend are processed Monday morning.
Shipping Options & Rates
We partner with USPS, UPS, and FedEx to offer you a variety of shipping options ranging from economical ground shipping to expedited overnight delivery.
Shipping rates are calculated at checkout based on your delivery address and package details. Simply enter your shipping address during checkout to view all available options with real-time pricing and estimated delivery dates, allowing you to choose the best option for your needs.
Tip: Shipping costs vary by location, package weight, and selected speed. Expedited options (2-day, overnight) are available for most addresses.
Custom/Personalized Items
All of our corporate kits and seals are made to order with your specific company details. Despite being custom-produced, we guarantee same-day shipping on orders placed before 2:00pm EST on weekdays (excluding holidays).
Your personalized items are crafted and shipped the same business day, ensuring you receive your corporate documents as quickly as possible.
Return Policy
Standard Returns
We accept returns within 30 days of purchase for non-customized items. To be eligible:
- Items must be unused and in original packaging
- Original receipt or proof of purchase required
- Return shipping is the customer's responsibility
- Refunds processed within 5-7 business days of receipt
Custom Items
Custom/personalized items (seals, embossed products, printed certificates) are non-refundable unless defective or incorrect due to our error.
Defective or Damaged Items
If your order arrives damaged or defective:
- Contact us within 7 days of delivery
- Provide photos of the damage
- We'll ship a replacement at no additional cost
- Keep all original packaging until issue is resolved
How to Initiate a Return
- Contact our customer service team at info@corpusa.net
- Provide your order number and reason for return
- Receive return authorization and shipping instructions
- Ship item(s) back using a trackable shipping method
- Receive refund after inspection (5-7 business days)
Contact Us
Questions about shipping or returns? Contact our customer service team:
Email: info@corpusa.net
Phone: +1-386-649-7425
Hours: Monday-Friday, 9am-6pm ET